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EIB Group Complaints Mechanism ineffective in addressing complaints submitted in relation to the Budapest Airport expansion project

EIB Group Complaints Mechanism ineffective in addressing complaints submitted in relation to the Budapest Airport expansion project

Case study    |    31 January 2025

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Bankwatch’s recent evaluation of the EIB and EBRD grievance mechanisms found that the EIB Group Complaints Mechanism is inefficient. In this case study, we explain the inefficiencies using a real-life example – the Budapest Airport Expansion Project – and make recommendations for the next review of the EIB Group Complaints Mechanism Policy.

Institution: EIB

Theme: Accountability | Complaints mechanism

Tags: Budapest | EIB | EIB-CM

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